T&C’s

Thank you for choosing Treacle Studio as your trusted source for all your dance supply and gifting needs. Before making a purchase, we kindly ask you to review and understand our terms and conditions. By using our website and placing an order, you agree to comply with the following terms:

1. Product Availability

While we strive to ensure that all products listed on our website are in stock, availability is subject to change without notice. In the event that an item you ordered is out of stock, we will notify you promptly and provide alternative options or a refund.

2. Pricing

We make every effort to ensure accurate pricing on our website. However, in the event of a pricing error, we reserve the right to cancel any orders placed for incorrectly priced items. If your order is affected, we will notify you and provide the option to proceed with the corrected price or cancel the order.

3. Shipping

We offer reliable shipping services to deliver your ballet products to your doorstep. Please note that shipping times may vary depending on your location and the availability of the product. We are not responsible for any delays caused by the shipping carrier or customs processes.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns and exchanges within 30 days of the delivery date. Please ensure that the item is in its original condition, unworn, and with all tags attached. Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

5. Privacy and Security

We value your privacy and take the security of your personal information seriously. We use industry-standard encryption technology to protect your data during transmission. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your information.

6. Intellectual Property

All content on our website, including images, logos, and text, is the intellectual property of Treacle Studio or its suppliers. You are not permitted to use, reproduce, or distribute any of our content without prior written consent.

7. Limitation of Liability

Treacle Studio shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, data, or business opportunities.

By continuing to use our website and placing an order, you acknowledge that you have read, understood, and agreed to our terms and conditions. If you have any questions or concerns, please contact our customer support team for assistance.